Our range of back office solutions include a fax server, an enterprise-class system for sending and receiving facsimiles in a networked office environment.

This is much more than a fax send/receive system. It is a complete workflow and fax management system inside the office. and can completely automate the entire sending, receiving and handling (reading, forwarding to the appropriate person and archiving) of faxes inside any office.

 

Advantages

  • Systems can be easily implemented to ensure that every fax goes to the concerned person and appropriate action taken. This eliminates lost business opportunities.
  • Faxes are not misplaced as they reside on the server and the information moves around the network as email.
  • Eliminate the need for multiple copies of the same fax.
  • No more waiting near the fax machine.
  • Eliminate multiple fax machines in the same office.
  • Send faxes from the comfort of your workstation, with the ease of printing.
  • Centralized management of faxes eliminates the human error factor.

Reduces paper use, as the faxes need to be printed only if required.

 

Workflow

The software is designed around client-server architecture. Fax modems reside on a single machine on a network and clients can submit an outbound job from any other machine on the network. IPGate Fax Solution can receive outgoing faxes from a number of different computers and users. This saves time, as there is no more waiting at the fax machine while a fax completes.

The server uses Sendmail to deliver fax delivery confirmation and error messages as emails to the sender. The client software is lightweight and easy to port.

All the faxes received are stored as 'tiff' files on the server. An email notification is end to the designated fax administrator as an email. Apart from all the information such as the sender information, date and time of receipt and number of pages, the email will have a document link pointing to the location of the fax. The fax can be viewed using any industry standard 'tiff' viewer by clicking on the document link.

This email can be forwarded to any other person in the network, who will be able to view and take action on the received faxes. The fax need not be physically attached to the email, thus preventing the creation of multiple copies of the document. Once viewed the faxes can be printed, saved locally for future or forwarded to somebody else.

The server maintenance utility can be programmed to delete the faxes at a convenient interval or move them into an archive folder, so that the server does not get clogged with fax documents.

The server is designed to be very robust, reliable and to guard against unexpected failures. It can support multiple modems and a heavy traffic load. IPGate Fax Solution can be configured to give descriptive reports of all faxes and/or summaries of fax logs for any period of time.

 

Capabilities

The following are some of the features supported by our server solution 

  • Fax Broadcasting (sending an identical fax to multiple recipients)
  • Fax-to-Email Gateway (receiving faxes by e-mail attachments)
  • Email-to-Fax Gateway (sending faxes by e-mail attachments)
  • Fax Distribution and Fax Routing (delivering faxes automatically)
  • Automatic printing of any fax
  • Polled Retrieval of Facsimile

Who needs a Fax Server?

If you expect to send and receive more than a few facsimiles a day, then our solution is for you. 

  • Do you need to send faxes from and receive faxes on a computer?
  • Do you have multiple users, platforms, and operating systems using a common fax line?
  • Do you need incoming faxes to be handled with the ease and convenience of handling emails?
  • Do you need to have remote clients submit faxes to the fax server, possibly by e-mail?
  • Do you need central logging or archiving of all faxes?
  • Do you need a fax system that is robust enough to handle multiple lines and thousands of faxes without ''crashing''?
  • Do you need the same document faxed to many different recipients?
  • Do you need to do other things while a fax is being sent?

If the answer is yes to any or all of these questions, then we have the solution you are looking for.